Frequently asked questions

  • What is ViLOG?

    ViLOG is an AI-powered logistics and yard management platform that enables real-time tracking and optimisation of vehicle assets and yard operations. It provides visibility into asset and workforce movements and their interactions to generate actionable insights into operational performance.

    The platform captures and processes operational data that can be used within ViLOG or integrated into third-party systems, enabling organisations to monitor, analyse, and continuously optimise logistics workflows and business processes.

  • What are the main components of the ViLOG solution?

    ViLOG is built around three core elements: BLE beacons, a mobile app, and a cloud platform that processes data in real time. It can also connect to external data sources such as GPS, RFID, and OBD devices when higher accuracy is required.

  • What is ViLOG pricing model?

    ViLOG follows a simple SaaS model: pay only for what you track. Setup and BLE beacons are one-time costs. Users and devices are unlimited. You are billed quarterly based on the maximum number of assets tracked during the period. As you grow, additional beacons can be added if needed.

  • Is any additional equipment required?

    No. ViLOG works with BLE beacons and the mobile app.

    Additional equipment, such as routers or fixed scanners, can be added if needed, but they are optional and used only to improve convenience or coverage in specific environments.

  • What does a ViLOG pilot or trial involve? Does it require on-site support?

    We ship BLE beacons to your location and remotely configure your ViLOG environment.

    Most pilots can be completed fully remotely without the need for on-site support. The system is designed to be easy to deploy and use, with minimal setup and no intensive staff training.

  • How long does it take to start using ViLOG?

    Just a few days. Once the BLE beacons are available, ViLOG can be set up quickly. The app is installed on mobile devices, and the system is ready to start tracking operations immediately. Beacons can be supplied by ViLOG or sourced from approved vendors.

  • Can we source beacons from our own vendors?

    Yes. ViLOG works with off-the-shelf BLE beacons available from multiple vendors worldwide. We can help you select compatible devices from your preferred supplier.

  • Can ViLOG be used for other assets?

    Yes. ViLOG works with finished vehicles and other bulky assets such as trailers, cable drums, and shipping containers. It is suited for any operation managing large, movable assets.

  • Can ViLOG allocate tasks to nearby users?

    Yes. ViLOG uses real-time location data from both employees’ mobile devices and asset tracking to assign tasks to the nearest available user.

    This reduces travel time and improves yard operational efficiency.

  • Does ViLOG require on-premise installation?

    No. ViLOG is a cloud-based platform. On-premise deployment is available for organisations that require it.

  • Can we integrate ViLOG with our back-office systems?

    Yes. ViLOG offers APIs for integration with ERP and other enterprise systems, including SAP, Oracle, and Microsoft.

  • Is there a limit to the number of assets Vilog is able to track?

    No. ViLOG is a cloud-based system built to scale with your operations, from small sites to large, multi-location deployments.

  • Are there any special requirements for the yard or facility?

    No. ViLOG works with your existing yard setup without requiring physical changes. The system works with your existing layout as it is.

    If your operation includes multiple stations, ViLOG can help you map and structure them digitally to improve flow and efficiency.

  • Is Vilog GDPR compliant?

    Yes. ViLOG is designed to comply with GDPR requirements for data protection and privacy.

  • What is the tracking precision (in meters) indoors and outdoors?

    Outdoors: 1–3 meters. Indoors: a few meters, depending on the environment.

  • What is the battery life expectancy of the beacons?

    Battery life typically ranges from 1.5 to 5 years, depending on usage and configuration. Batteries are replaceable. Third-party beacon specifications vary by manufacturer.

  • Can beacons operate in extreme temperatures and snow conditions?

    Yes. Snow does not impact signal strength. Beacons operate over a temperature range of -30°C to +60°C. Performance in extreme environments can be confirmed on a per-use-case basis.

  • What types of beacons are available?

    Beacon form factors vary by use case, including rugged casings, temperature-rated batteries, and optional QR code or printed labelling.

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Overhead view of a vehicle emitting a ViLOG beacon signal

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